Cancellation policy
Weston Club Subscription Policy
The Weston Club is the monthly glove subscription from Weston Label (westonlabel.com). This policy explains how it works, what you pay and how to cancel. Questions: info@westonlabel.com.
1. Joining the Weston Club
You join when you choose the Weston Club option for your gloves and complete your order. By completing an order with the Weston Club, you agree to this policy. If you do not choose the Weston Club, your order is a one-time purchase and nothing renews. There is no minimum term.
2. What you pay
Your first order is charged at the Weston Club price shown at checkout.
After that, you are charged every month for the same gloves at the Weston Club monthly price.
Your first monthly charge is one month after your first order, then on the same day each month until you cancel. There is no shipping charge on monthly orders. Each monthly charge goes to the card or wallet you used at checkout.
3. What you receive each month
Each month we make and send the same gloves as your first order: the same number of gloves, hand, size, colour and initials, sent to the address from your first order. Every monthly order is made to order and tracked, and your tracking link is emailed when it ships.
4. Cancel any time, online
You can cancel at any time at westonlabel.com/manage. Enter the email you ordered with and any of your order numbers. You will see your membership and your next charge date. Click “Cancel membership” and confirm.
Your membership ends immediately and you will not be charged again. We send you an email confirming the cancellation.
You can also cancel by writing to info@westonlabel.com with your order number.
To avoid your next charge, cancel before the next charge date shown on the page. Orders already paid for are still made and shipped as usual.
5. Refunds and our 60-day money-back guarantee
Every Weston Club order, your first order and each monthly order, is covered by our Refund Policy, including our 60-day money-back guarantee, like any other Weston Label order. Cancelling your membership stops future charges; it does not by itself refund past orders. For refunds, see our Refund Policy or write to info@westonlabel.com.
6. If a payment does not go through
If a monthly payment is declined, that month’s gloves are not made or sent until the payment goes through. To use a different card, write to us at info@westonlabel.com.
7. Your payment details
Your card is processed and stored securely by Stripe, a PCI Level 1 certified payment provider. We never see or store your full card number. Your card is only charged for your Weston Club orders.
8. Contact
Weston Label, westonlabel.com
Email: info@westonlabel.com